Thesis Chapters by Charalambos Jason Iasonos
This thesis aims to
investigate the content of the psychological contract beliefs among students ... more This thesis aims to
investigate the content of the psychological contract beliefs among students towards
their University. This was achieved by examining (a) students’ expectations before
joining their University, (b) expectations after joining their University, (c) their
obligations and (d) possible consequences of a breach or a positive construction of the psychological contract. The study has three objectives:
RO1: How students’ psychological contract beliefs are developed initially?
RO2: Which factors influence the development of students’ psychological contract
before joining the university?
RO3: What is the effect of met expectations and what is the possible effect of unmet expectations?
Service failures occur on regular basis; therefore it is imperative to consider the importance of... more Service failures occur on regular basis; therefore it is imperative to consider the importance of a service recovery as a remedial measure for service failures, with the increased level of competition in the banking industry it can be identified that banks shifts from product- cantered to a customer – cantered strategy. The purpose of this paper is to explore (a) the key causes of service failure in banking industry in the UK (b) the common actions taken to redress the service failure and (c) to investigate the impact of the service recovery on customer satisfaction and feature behavioural intension.
Drafts by Charalambos Jason Iasonos
Papers by Charalambos Jason Iasonos
The articles provides information regarding the concept of glass ceiling examining the case of th... more The articles provides information regarding the concept of glass ceiling examining the case of the UK, USA and Norway. It is evident from the article that glass ceiling still exist, but Norway was the first country to introduce Quotas in minimising the effects of glass ceiling. Furthermore, the author provides additional information and his opinion in identifying different strategies to minimise the negative effects of the glass ceiling.
An informative report emphasising the importance of recruitment, selection and performance manage... more An informative report emphasising the importance of recruitment, selection and performance management. I applied a case study example to illustrate the importance of structure recruitment selection and performance management and the challenges associated without having structure recruitment and selection and performance management processes.
Is short reflective summary reflective the need for leadership nowadays
Is a short one page reflective report regarding the importance of Corporate Social Responsibility
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Thesis Chapters by Charalambos Jason Iasonos
investigate the content of the psychological contract beliefs among students towards
their University. This was achieved by examining (a) students’ expectations before
joining their University, (b) expectations after joining their University, (c) their
obligations and (d) possible consequences of a breach or a positive construction of the psychological contract. The study has three objectives:
RO1: How students’ psychological contract beliefs are developed initially?
RO2: Which factors influence the development of students’ psychological contract
before joining the university?
RO3: What is the effect of met expectations and what is the possible effect of unmet expectations?
Drafts by Charalambos Jason Iasonos
Papers by Charalambos Jason Iasonos
investigate the content of the psychological contract beliefs among students towards
their University. This was achieved by examining (a) students’ expectations before
joining their University, (b) expectations after joining their University, (c) their
obligations and (d) possible consequences of a breach or a positive construction of the psychological contract. The study has three objectives:
RO1: How students’ psychological contract beliefs are developed initially?
RO2: Which factors influence the development of students’ psychological contract
before joining the university?
RO3: What is the effect of met expectations and what is the possible effect of unmet expectations?