Angela Antunes has a BSc Degree in Computer Engineering and a MSc in Marketing Research at the Hi... more Angela Antunes has a BSc Degree in Computer Engineering and a MSc in Marketing Research at the Higher School of Technology and Management, Polytechnic Institute of Viseu, Portugal. Her current research interests include use of mobile technology by pilgrims of Camino de Santiago.
International Journal of Religious Tourism and Pilgrimage, 2019
The main aim of this study is to examine which features pilgrims from six nationalities walking t... more The main aim of this study is to examine which features pilgrims from six nationalities walking the Camino de Santiago most value in a pilgrimage app and to determine which ones most influence intentions to use it. Data were collected through an online questionnaire. The 911 responses were analysed using ANOVA and PLS-SEM. The features related to general information are the strongest predictor of intentions to use a pilgrimage app and there is only one significant difference among nationalities regarding the determinants of intentions to use it. The findings of the study are useful for the development of pilgrimage apps.
Angela Antunes has a BSc Degree in Computer Engineering and a MSc in Marketing Research at the Hi... more Angela Antunes has a BSc Degree in Computer Engineering and a MSc in Marketing Research at the Higher School of Technology and Management, Polytechnic Institute of Viseu, Portugal. Her current research interests include use of mobile technology by pilgrims of Camino de Santiago.
Although there are several studies focusing on the use of mobile devices by tourists, there is li... more Although there are several studies focusing on the use of mobile devices by tourists, there is limited research regarding the use of new technologies by pilgrims, frequently recognized as religious tourists. The features provided by travel apps could be particularly useful for pilgrims along their pilgrimage, providing them with information such as the best route to take or a place to stay. Therefore, the main aim of this study is to examine which features pilgrims most value in a pilgrimage app and to determine which ones influence pilgrims’ intention to use a pilgrimage app. The study employed a qualitative and qualitative approach to understand pilgrims’ needs during their journey and their use of new technologies. First, 11 in-depth interviews were conducted to collect information regarding pilgrims’ use of smartphones and their needs while conducting a pilgrimage on the Camino de Santiago. An online questionnaire was than designed in which respondents were asked to rate the imp...
h i g h l i g h t s Motivations to undertake the Camino de Santiago were examined among 1140 pilg... more h i g h l i g h t s Motivations to undertake the Camino de Santiago were examined among 1140 pilgrims. Pilgrims' motivations were categorized in 8 different dimensions. Spiritual motivations and new experiences are the most important motivations. Religious motivations and promise fulfillment are the least important motivations. Motivations vary among several features (e.g. nationality, the way journey is taken).
Information and Communication Technologies in Tourism 2016, 2016
This study aims to identify which factors affect pilgrim's intentions to use a pilgrimage... more This study aims to identify which factors affect pilgrim's intentions to use a pilgrimage app, based on the extended unified theory of acceptance and use of technology (UTAUT2). The empirical results were obtained from a sample of 222 pilgrims of the Camino de Santiago (Saint James's Way). Partial Least Squares Structural Equation Modelling was applied to test the hypothesized relationships of the proposed model. The results indicate that the most important factor affecting intentions to use the app is performance expectancy. Effort expectancy, social influence and hedonic motivations are other determinants of intentions to use a pilgrimage app. Facilitating conditions and habit do not affect intentions to use the app. The results of this study are valuable for a successfully implementation of pilgrimage apps, providing useful insights for pilgrimage app designers.
Angela Antunes has a BSc Degree in Computer Engineering and a MSc in Marketing Research at the Hi... more Angela Antunes has a BSc Degree in Computer Engineering and a MSc in Marketing Research at the Higher School of Technology and Management, Polytechnic Institute of Viseu, Portugal. Her current research interests include use of mobile technology by pilgrims of Camino de Santiago.
International Journal of Religious Tourism and Pilgrimage, 2019
The main aim of this study is to examine which features pilgrims from six nationalities walking t... more The main aim of this study is to examine which features pilgrims from six nationalities walking the Camino de Santiago most value in a pilgrimage app and to determine which ones most influence intentions to use it. Data were collected through an online questionnaire. The 911 responses were analysed using ANOVA and PLS-SEM. The features related to general information are the strongest predictor of intentions to use a pilgrimage app and there is only one significant difference among nationalities regarding the determinants of intentions to use it. The findings of the study are useful for the development of pilgrimage apps.
Angela Antunes has a BSc Degree in Computer Engineering and a MSc in Marketing Research at the Hi... more Angela Antunes has a BSc Degree in Computer Engineering and a MSc in Marketing Research at the Higher School of Technology and Management, Polytechnic Institute of Viseu, Portugal. Her current research interests include use of mobile technology by pilgrims of Camino de Santiago.
Although there are several studies focusing on the use of mobile devices by tourists, there is li... more Although there are several studies focusing on the use of mobile devices by tourists, there is limited research regarding the use of new technologies by pilgrims, frequently recognized as religious tourists. The features provided by travel apps could be particularly useful for pilgrims along their pilgrimage, providing them with information such as the best route to take or a place to stay. Therefore, the main aim of this study is to examine which features pilgrims most value in a pilgrimage app and to determine which ones influence pilgrims’ intention to use a pilgrimage app. The study employed a qualitative and qualitative approach to understand pilgrims’ needs during their journey and their use of new technologies. First, 11 in-depth interviews were conducted to collect information regarding pilgrims’ use of smartphones and their needs while conducting a pilgrimage on the Camino de Santiago. An online questionnaire was than designed in which respondents were asked to rate the imp...
h i g h l i g h t s Motivations to undertake the Camino de Santiago were examined among 1140 pilg... more h i g h l i g h t s Motivations to undertake the Camino de Santiago were examined among 1140 pilgrims. Pilgrims' motivations were categorized in 8 different dimensions. Spiritual motivations and new experiences are the most important motivations. Religious motivations and promise fulfillment are the least important motivations. Motivations vary among several features (e.g. nationality, the way journey is taken).
Information and Communication Technologies in Tourism 2016, 2016
This study aims to identify which factors affect pilgrim's intentions to use a pilgrimage... more This study aims to identify which factors affect pilgrim's intentions to use a pilgrimage app, based on the extended unified theory of acceptance and use of technology (UTAUT2). The empirical results were obtained from a sample of 222 pilgrims of the Camino de Santiago (Saint James's Way). Partial Least Squares Structural Equation Modelling was applied to test the hypothesized relationships of the proposed model. The results indicate that the most important factor affecting intentions to use the app is performance expectancy. Effort expectancy, social influence and hedonic motivations are other determinants of intentions to use a pilgrimage app. Facilitating conditions and habit do not affect intentions to use the app. The results of this study are valuable for a successfully implementation of pilgrimage apps, providing useful insights for pilgrimage app designers.
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