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  • Should You Hold “Office Hours”?

    Leadership Digital Article
    I have a rule that whenever I see three twists on the same idea, I need to look into that idea — on the theory that three of anything can mark a trend. Lately, my rule of three convinced me to check out the rise of “office hours” in business and finance. And it looks […]
  • The Abrasive Personality

    Motivating people Magazine Article
    The corporate president stared out the window of his skyscraper office. His forehead was furrowed in anger and puzzlement. His fingers drummed the arm of his chair with a speed that signified intense frustration. The other executives in the room waited expectantly. Each had said his piece. Each had come to his and her own […]
  • It’s a Mistake to Make Succession a Horse Race

    Succession planning Digital Article
    Instead of focusing on who’s “ahead,” focus on who’s actually best-suited to the top job.
  • The Rise and Fall of the J. Peterman Company

    Entrepreneurship Magazine Article
    With a keen eye and a flair for romantic copy, John Peterman created a successful catalog company. As an entrepreneur, he was in his element. As top manager of a fast-growing enterprise, he was ultimately much less successful. What happened?
  • Leader as Lobbyist

    Global Business Magazine Article
    Guidant's Ginger Graham argues that senior executives are actually better prepared than most lobbyists to inform and educate members of Congress about...
  • Why Great Innovators Spend Less Than Good Ones

    Innovation Digital Article
    A story last week about the Obama administration committing more than $3 billion to smart grid initiatives caught my eye. It wasn’t really an unusual story. It seems like every day features a slew of stories where leaders commit billions to new geographies, technologies, or acquisitions to demonstrate how serious they are about innovation and […]
  • In 2014, Resolve to Make Your Business Human Again

    Strategy & Execution Digital Article
    And focus on what your company should really be doing.
  • Four Tools For Defeating Denial

    Leadership Digital Article
    Denial dogged my travels around the world these past weeks. At a World Economic Forum gathering in Dubai just before Dubai World’s debt problems made headlines, the head Sheikh touted Dubai’s superiority over the West for problems that Dubai had seemingly avoided. But the idle cranes and empty buildings I saw were monuments to denial […]
  • Make Priorities Clear with Green, Yellow, and Red

    Communication Digital Article
    In communicating priorities and performance, colors have power.
  • How Female Leaders Should Handle Double-Standards

    Leadership Digital Article
    Understand how you’re perceived, but focus on results.
  • Start Creating Authentic Leadership

    Leadership Digital Article
    When author and consultant Jim Gilmore talks about authenticity, he’s talking about keeping consumer experiences real. To determine the authenticity of a product, Gilmore applies the “Polonius test,” derived from Shakespeare’s Hamlet. “Is the offering true to itself? Is the offering what it says it is?” Affirmative answers confirm a product’s authenticity. But Gilmore’s test, […]
  • “I Try to Spark New Ideas”

    Leadership Magazine Article
    Christine Lagarde took over as managing director of the demoralized International Monetary Fund in 2011, succeeding the scandal-plagued Dominique Strauss-Kahn. A prominent French politician who once ran the international law giant Baker & McKenzie, Lagarde, 57, has tried to change the IMF’s culture while also coping with the European debt crisis and a sluggish global […]
  • Hiring Without Firing

    Leadership Magazine Article
    Hitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success.
  • Ten Things I Liked (and Hated) About Your Presentation

    Business communication Digital Article
    You just gave an important talk about a new initiative. Maybe 40 employees were there, all “key players,” you called us. I was the guy in the back of the room with the curly hair. You’ve seen me a bunch of times, mostly in the stairwell and the cafeteria. Bob is what you call me. […]
  • Leading Through Anxiety

    Crisis management Big Idea
    Inspiring others when you’re struggling yourself
  • Three Ways to Keep Your Ego in Check

    Leadership Digital Article
    “It’s okay if other people think you’re God, but you’re in trouble if you start believing it.” David Cornwell, a sports attorney, recalled that quote as one uttered by his father, a surgeon. While Cornwell was speaking on Larry King Live about Tiger Woods’ foibles, the quote has relevance to anyone in a leadership position, […]
  • General McChrystal’s Failure of Followership

    Government Digital Article
    After serving as president for only a couple of months, Barack Obama fired the U.S. and NATO commander in Afghanistan, General David McKiernan. To replace him, Obama selected another general he barely knew, Stanley A. McChrystal. Rather like his opponent in the 2008 presidential campaign, John McCain, who similarly selected for a post of extreme […]
  • Becoming a Better Judge of People

    Leadership & Managing People Digital Article
    Ten questions to help you understand the "why" and "how" behind a person.
  • Six Basics for General Managers

    Managing people Magazine Article
    Whatever the leadership style they bring to their jobs, the best GMs focus on the same set of fundamental tasks.
  • Great Leaders Embrace Office Politics

    Leadership & Managing People Digital Article
    Even when it makes them uncomfortable.