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Should You Hold “Office Hours”?
Leadership Digital ArticleI have a rule that whenever I see three twists on the same idea, I need to look into that idea — on the theory that three of anything can mark a trend. Lately, my rule of three convinced me to check out the rise of “office hours” in business and finance. And it looks […] -
The Abrasive Personality
Motivating people Magazine ArticleThe corporate president stared out the window of his skyscraper office. His forehead was furrowed in anger and puzzlement. His fingers drummed the arm of his chair with a speed that signified intense frustration. The other executives in the room waited expectantly. Each had said his piece. Each had come to his and her own […] -
It’s a Mistake to Make Succession a Horse Race
Succession planning Digital ArticleInstead of focusing on who’s “ahead,” focus on who’s actually best-suited to the top job. -
The Rise and Fall of the J. Peterman Company
Entrepreneurship Magazine ArticleWith a keen eye and a flair for romantic copy, John Peterman created a successful catalog company. As an entrepreneur, he was in his element. As top manager of a fast-growing enterprise, he was ultimately much less successful. What happened? -
Leader as Lobbyist
Global Business Magazine ArticleGuidant's Ginger Graham argues that senior executives are actually better prepared than most lobbyists to inform and educate members of Congress about... -
Why Great Innovators Spend Less Than Good Ones
Innovation Digital ArticleA story last week about the Obama administration committing more than $3 billion to smart grid initiatives caught my eye. It wasn’t really an unusual story. It seems like every day features a slew of stories where leaders commit billions to new geographies, technologies, or acquisitions to demonstrate how serious they are about innovation and […] -
In 2014, Resolve to Make Your Business Human Again
Strategy & Execution Digital ArticleAnd focus on what your company should really be doing. -
Four Tools For Defeating Denial
Leadership Digital ArticleDenial dogged my travels around the world these past weeks. At a World Economic Forum gathering in Dubai just before Dubai World’s debt problems made headlines, the head Sheikh touted Dubai’s superiority over the West for problems that Dubai had seemingly avoided. But the idle cranes and empty buildings I saw were monuments to denial […] -
Make Priorities Clear with Green, Yellow, and Red
Communication Digital ArticleIn communicating priorities and performance, colors have power. -
How Female Leaders Should Handle Double-Standards
Leadership Digital ArticleUnderstand how you’re perceived, but focus on results. -
Start Creating Authentic Leadership
Leadership Digital ArticleWhen author and consultant Jim Gilmore talks about authenticity, he’s talking about keeping consumer experiences real. To determine the authenticity of a product, Gilmore applies the “Polonius test,” derived from Shakespeare’s Hamlet. “Is the offering true to itself? Is the offering what it says it is?” Affirmative answers confirm a product’s authenticity. But Gilmore’s test, […] -
“I Try to Spark New Ideas”
Leadership Magazine ArticleChristine Lagarde took over as managing director of the demoralized International Monetary Fund in 2011, succeeding the scandal-plagued Dominique Strauss-Kahn. A prominent French politician who once ran the international law giant Baker & McKenzie, Lagarde, 57, has tried to change the IMF’s culture while also coping with the European debt crisis and a sluggish global […] -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Ten Things I Liked (and Hated) About Your Presentation
Business communication Digital ArticleYou just gave an important talk about a new initiative. Maybe 40 employees were there, all “key players,” you called us. I was the guy in the back of the room with the curly hair. You’ve seen me a bunch of times, mostly in the stairwell and the cafeteria. Bob is what you call me. […] -
Leading Through Anxiety
Crisis management Big IdeaInspiring others when you’re struggling yourself -
Three Ways to Keep Your Ego in Check
Leadership Digital Article“It’s okay if other people think you’re God, but you’re in trouble if you start believing it.” David Cornwell, a sports attorney, recalled that quote as one uttered by his father, a surgeon. While Cornwell was speaking on Larry King Live about Tiger Woods’ foibles, the quote has relevance to anyone in a leadership position, […] -
General McChrystal’s Failure of Followership
Government Digital ArticleAfter serving as president for only a couple of months, Barack Obama fired the U.S. and NATO commander in Afghanistan, General David McKiernan. To replace him, Obama selected another general he barely knew, Stanley A. McChrystal. Rather like his opponent in the 2008 presidential campaign, John McCain, who similarly selected for a post of extreme […] -
Becoming a Better Judge of People
Leadership & Managing People Digital ArticleTen questions to help you understand the "why" and "how" behind a person. -
Six Basics for General Managers
Managing people Magazine ArticleWhatever the leadership style they bring to their jobs, the best GMs focus on the same set of fundamental tasks. -
Great Leaders Embrace Office Politics
Leadership & Managing People Digital ArticleEven when it makes them uncomfortable.
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Majid Al Futtaim in 2019: Driving Digital Transformation in a Physical World
Strategy & Execution Case Study11.95View Details Majid Al Futtaim, a retail and entertainment conglomerate based in the United Arab Emirates, undergoes a digital transformation under CEO Alain Bejjani... -
Leveraging Difference for Organizational Excellence: Managing Diversity Differently
Leadership & Managing People Case Study11.95View Details Leaders who leverage difference are able to take a fresh stance! This note explores the proposition that the "diversity is good for business" premise... -
Pierre Frankel in Moscow (B): Plowing Ahead
Leadership & Managing People Case Study5.00View Details After several months into his turnaround of a global technology company's Russia subsidiary, a young and upcoming French executive reflected on how to... -
Bank of Baroda: Leadership Challenges
Leadership & Managing People Case Study11.95View Details In 2008, the newly appointed chairman and managing director (CMD) of Bank of Baroda, one of India's largest public-sector banks, was exploring ways to... -
Peter F. Drucker on Management Essentials
30.00View Details Classic Advice for Today's Management Challenges. Peter F. Drucker's timeless thinking on management--distilled in this series of concise essays--examines... -
The Flint Water Crisis
Organizational Development Case Study11.95View Details The city of Flint, Michigan, a previous hub for General Motors auto manufacturing, began to experience budget shortfalls in 2007. By 2011, the city was... -
INBio (Epilogue)
Leadership & Managing People Case Study5.00View Details Created in 1991, the ARCOR Foundation had built a reputation for its social investment programs devoted to childhood-related issues as well as for its... -
The Heart of Change: Real-Life Stories of How People Change Their Organizations
32.00View Details Moving beyond the process of change... Why is change so hard? Because in order to make any transformation successful, you must change more than just the... -
Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester (Abridged)
Leadership & Managing People Case Study11.95View Details This is a shortened version of The Coca-Cola Company (A): The Rise and Fall of M. Douglas Ivester, HBS case #9-800-355. It eliminates some background... -
Craig Pitchell - President
Leadership & Managing People Case Study11.95View Details Craig Pitchell is a young executive who has become director of the board at a local childcare centre. He has discovered that other board memberships do... -
Leader-as-Architect: Alignment
Leadership & Managing People Case Study8.95View Details Part of a leader's job is to equip the organization to transform inputs into outputs by defining organizational strategy, shaping organizational identity,... -
Harnessing Deliberate Creativity
Sales & Marketing Case Study8.95View Details This technical note is designed to introduce students and practitioners to the body of work associated with creativity and its applications for professionals... -
Assistant Professor Jo Worthington (B)
Sales & Marketing Case Study5.00View Details A professor teaching a case discussion based on numeric analysis is pleased that a student finally "cracks" the case-but the numbers differ from her own.... -
HBR's 10 Must Reads on Public Speaking and Presenting (Paperback + Ebook)
Communication Special Offer34.95View Details Command the room--whether you're speaking to an audience of one or one hundred. If you read nothing else on public speaking and presenting, read these... -
HBR's 10 Must Reads 2019: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Now What?" by Joan C. Williams and Suzanne Lebsock) (HBR's 10 Must Reads)
24.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
Huawei and the App Gallery: Betting on a Third Global Standard in Mobile Phones
Management Case Study11.95View Details The case presents the challenges that Huawei was facing in the mobile phone business at the beginning of 2021. In the spring of 2020 a US ban was imposed... -
Gucci Group: Freedom within the Framework
Finance & Accounting Case Study11.95View Details Gucci Group's CEO had to decide if his decentralized management style was the most effective philosophy in an economic downturn. The sharing of customer... -
South African Airways (B)
Leadership & Managing People Case Study5.00View Details An abstract is not available for this product. -
Coach Knight: The Will to Win
Leadership & Managing People Case Study11.95View Details Successful college basketball coach Bob Knight was fired from his long-time role as basketball coach at Indiana University and hired in the same role... -
Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy (Brief Case)
Leadership & Managing People Case Study8.95View Details Clayton Industries, a sixty-year-old U.S.-based firm in the HVAC (heating, ventilation, and air conditioning) industry, with nearly $1 billion in revenues,...
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Should You Hold “Office Hours”?
Leadership Digital ArticleI have a rule that whenever I see three twists on the same idea, I need to look into that idea — on the theory that three of anything can mark a trend. Lately, my rule of three convinced me to check out the rise of “office hours” in business and finance. And it looks […] -
The Abrasive Personality
Motivating people Magazine ArticleThe corporate president stared out the window of his skyscraper office. His forehead was furrowed in anger and puzzlement. His fingers drummed the arm of his chair with a speed that signified intense frustration. The other executives in the room waited expectantly. Each had said his piece. Each had come to his and her own […] -
It’s a Mistake to Make Succession a Horse Race
Succession planning Digital ArticleInstead of focusing on who’s “ahead,” focus on who’s actually best-suited to the top job. -
Abbreviated Scenario Thinking
Leadership & Managing People Digital ArticleScenario development is a time- and resource-intensive process, one that not all companies are positioned to undertake at any given point in time. As... -
The Rise and Fall of the J. Peterman Company
Entrepreneurship Magazine ArticleWith a keen eye and a flair for romantic copy, John Peterman created a successful catalog company. As an entrepreneur, he was in his element. As top manager of a fast-growing enterprise, he was ultimately much less successful. What happened? -
Leader as Lobbyist
Global Business Magazine ArticleGuidant's Ginger Graham argues that senior executives are actually better prepared than most lobbyists to inform and educate members of Congress about... -
Why Great Innovators Spend Less Than Good Ones
Innovation Digital ArticleA story last week about the Obama administration committing more than $3 billion to smart grid initiatives caught my eye. It wasn’t really an unusual story. It seems like every day features a slew of stories where leaders commit billions to new geographies, technologies, or acquisitions to demonstrate how serious they are about innovation and […] -
New Year’s Crystal Ball Episode
Leadership AudioTaped a few days before heading off for the holidays, Youngme, Felix, and Mihir share their After Hours Predictions for 2019, covering everything from Big Tech, to food, to finance, to entertainment. -
Majid Al Futtaim in 2019: Driving Digital Transformation in a Physical World
Strategy & Execution Case Study11.95View Details Majid Al Futtaim, a retail and entertainment conglomerate based in the United Arab Emirates, undergoes a digital transformation under CEO Alain Bejjani... -
In 2014, Resolve to Make Your Business Human Again
Strategy & Execution Digital ArticleAnd focus on what your company should really be doing.