I am developing a survey that will use multiple languages. What words shall I use for the bottom of a Google survey form for "Back" and "Next"?
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7Arrows are multi-language...– tofroCommented May 14, 2019 at 19:21
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2@tofro no, they are language-independed– Volker LandgrafCommented May 16, 2019 at 9:06
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2 Answers
Generally "zurück" and "weiter" are used.
While 'Zurück' and 'Weiter' are perfectly fine, consider 'Vorige Frage' and 'Nächste Frage' (previous/next question) given the context of a survey. Especially when addressing the general public, computer literacy will vary greatly among a good sample population so being precise can be helpful in meeting expectations.
Example: Consider questions spanning multiple screens: 'back/next' can be construed as referring to the previous/next question or the previous/next page of the current question.
While this may appear far-fetched, pampering your subjects is somewhat best practice (an important rationale is preventing early aborts).
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I would consider a question spanning multiple pages to be bad practice. You often don't know how much will fit on a user's screen. It's much better to scroll Commented May 18, 2019 at 11:59