The study of non-verbal communication has become one of the major aspects for an HR manager in an... more The study of non-verbal communication has become one of the major aspects for an HR manager in an organisation to judge the professionalism and kinesics psychology of a new candidate at the time of recruitment. Despite being strong in subject knowledge, many MBA students, especially from tier-II or tier-III business schools struggle with non-verbal communication and are not selected during the recruitment process due to inefficiency in their professional etiquette and overall body language. The present paper studies the methods for training MBA students from a tier-II business school in non-verbal communication for one semester (6 months);the effectiveness of the methods;and how successful was it in upskilling students in their recruitment process, especially during the pandemic of COVID-19. The author studies various modes of training through online presentations and video calling and identifies the gaps in students’ performance in job interviews. After assessing the effectiveness of the modes, remedial steps were taken in which various effective techniques such as learning videos on body language and online etiquette;role-play practice through video chat;etc. were introduced to students. The learning outcome of the aforesaid activities at the end of six months included enhancement of non-verbal communication in almost 60 per cent of the students and a conversion rate of 75 per cent against 67 per cent in the previous year.
Journal of Organizational Effectiveness: People and Performance
PurposeDrawing from the Job Demands–Resources (JD-R) theory, this paper aims to identify unique j... more PurposeDrawing from the Job Demands–Resources (JD-R) theory, this paper aims to identify unique job demands, job resources and personal resources in the context of Indian women flexpatriates (IWFs) and understand how they manage to perform in their short-term international assignments (SIAs).Design/methodology/approachThis study takes a qualitative approach by conducting in-depth interviews of 15 IWFs.FindingsThematic analysis reveals dual-role workload, emotional demands and diluted importance of the assignments as job demands; opportunity for professional growth, social support and combination of work and leisure as job resources, and building up of self-esteem and self-efficacy as personal resources. Also, the unique Indian family structure, Indian women's desire to have “me-time” and zeal to strengthen their identity emerge as differentiating factors for IWFs that enhance their performance.Practical implicationsIWFs are enthusiastic to take up SIAs as it gives them opportuni...
English being a global language has become a vital element in all walks of life. The feelers of t... more English being a global language has become a vital element in all walks of life. The feelers of this language have left no sphere unmarked with its significance. Despite such a colossal tide for gaining command over the language it was found that the conventional pattern of teaching English language could not reap desired results. A comprehensive and analytical study of the aforesaid problem stirred researchers to work in this area. In order to enhance the communication skills of native speakers, practical implications were incorporated to theoretical principles of English Language teaching/learning. The present paper discusses the application and results of the experimental procedure of the effective techniques employed in English teaching/learning. The various techniques used in the modus operandi of enhancing the communication skills of the students were small talk conversations, SWOT analysis, phonetics, avoiding Indianism, vocabulary building through mnemonics and root words, d...
The study of non-verbal communication has become one of the major aspects for an HR manager in an... more The study of non-verbal communication has become one of the major aspects for an HR manager in an organisation to judge the professionalism and kinesics psychology of a new candidate at the time of recruitment. Despite being strong in subject knowledge, many MBA students, especially from tier-II or tier-III business schools struggle with non-verbal communication and are not selected during the recruitment process due to inefficiency in their professional etiquette and overall body language. The present paper studies the methods for training MBA students from a tier-II business school in non-verbal communication for one semester (6 months);the effectiveness of the methods;and how successful was it in upskilling students in their recruitment process, especially during the pandemic of COVID-19. The author studies various modes of training through online presentations and video calling and identifies the gaps in students’ performance in job interviews. After assessing the effectiveness of the modes, remedial steps were taken in which various effective techniques such as learning videos on body language and online etiquette;role-play practice through video chat;etc. were introduced to students. The learning outcome of the aforesaid activities at the end of six months included enhancement of non-verbal communication in almost 60 per cent of the students and a conversion rate of 75 per cent against 67 per cent in the previous year.
Journal of Organizational Effectiveness: People and Performance
PurposeDrawing from the Job Demands–Resources (JD-R) theory, this paper aims to identify unique j... more PurposeDrawing from the Job Demands–Resources (JD-R) theory, this paper aims to identify unique job demands, job resources and personal resources in the context of Indian women flexpatriates (IWFs) and understand how they manage to perform in their short-term international assignments (SIAs).Design/methodology/approachThis study takes a qualitative approach by conducting in-depth interviews of 15 IWFs.FindingsThematic analysis reveals dual-role workload, emotional demands and diluted importance of the assignments as job demands; opportunity for professional growth, social support and combination of work and leisure as job resources, and building up of self-esteem and self-efficacy as personal resources. Also, the unique Indian family structure, Indian women's desire to have “me-time” and zeal to strengthen their identity emerge as differentiating factors for IWFs that enhance their performance.Practical implicationsIWFs are enthusiastic to take up SIAs as it gives them opportuni...
English being a global language has become a vital element in all walks of life. The feelers of t... more English being a global language has become a vital element in all walks of life. The feelers of this language have left no sphere unmarked with its significance. Despite such a colossal tide for gaining command over the language it was found that the conventional pattern of teaching English language could not reap desired results. A comprehensive and analytical study of the aforesaid problem stirred researchers to work in this area. In order to enhance the communication skills of native speakers, practical implications were incorporated to theoretical principles of English Language teaching/learning. The present paper discusses the application and results of the experimental procedure of the effective techniques employed in English teaching/learning. The various techniques used in the modus operandi of enhancing the communication skills of the students were small talk conversations, SWOT analysis, phonetics, avoiding Indianism, vocabulary building through mnemonics and root words, d...
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Papers by deeksha tewari