Monitoreo Junio

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NR PCTES ASIGNADOS 90 90 70 90 90 50 50

NR PCTES CONTACTADOS 82 109 80 82 75 50 70


Etiquetas de fila J M N NR V J N
MES DE JUNIO 26-May 26-May 26-May 26-May 26-May 27-May 27-May
1 LLAMADA DE GESTION 82 109 80 82 75 50 70
AGENDARA CITA 14 16 0 15 5 5 0
ATENDIDO DOMICILIO 0 0 0 0 0 0 0
ATENDIDO SEDE 0 0 0 0 0 0 0
ATENDIDO VIRTUAL 0 0 0 0 0 0 0
BI-MES 4 4 0 3 2 3 3
CITADO SEDE 33 27 70 28 39 18 51
CITADO VIRTUAL 4 19 5 4 3 2 9
DERIVADO A DOMICILIO 0 0 0 1 0 0 0
EGRESO 0 0 0 0 0 0 0
EXTRANJERO 0 0 3 0 0 0 0
FALLECIDO 0 0 0 0 0 0 0
HOSPITALIZADO 0 0 0 0 0 0 0
NDP 0 9 0 7 0 0 2
NO ACEPTA MEDICO VIRTUAL/SEDE 5 0 0 0 0 1 0
NO PASA MAS DE 6 MESES 2 4 2 0 2 3 1
NO RESPONDE 16 22 0 12 17 15 4
PACIENTE SOLICITA VOLVER A LLAMAR 0 0 0 7 1 1 0
POLIZA VENCIDA 0 0 0 0 2 1 0
PRE-EXISTENCIA 0 0 0 0 0 0 0
PROVINCIA 1 4 0 3 0 1 0
SEM-MES 0 0 0 0 0 0 0
SIN HORARIOS MEDICOS 0 0 0 0 0 0 0
TRI-MES 3 4 0 2 4 0 0
0 0 0 0 0 0 0
2 LLAMADA DE GESTION/NO RESPONDEN 0 0 0 0 0 0 0
AGENDARA CITA 0 0 0 0 0 0 0
ATENDIDO SEDE 0 0 0 0 0 0 0
ATENDIDO VIRTUAL 0 0 0 0 0 0 0
CITADO SEDE 0 0 0 0 0 0 0
CITADO VIRTUAL 0 0 0 0 0 0 0
NDP 0 0 0 0 0 0 0
NO ACEPTA MEDICO VIRTUAL/SEDE 0 0 0 0 0 0 0
NO RESPONDE 0 0 0 0 0 0 0
PACIENTE SOLICITA VOLVER A LLAMAR 0 0 0 0 0 0 0
SIN HORARIOS MEDICOS 0 0 0 0 0 0 0
CITA SIGUIENTE MES 0 4 0 0 1 0 2

LLAMADA EFECTIVA 37 50 75 32 43 20 62
LLAMADA NO EFECTIVA 36 51 3 45 23 23 6
VALIDACION CITA 9 12 2 5 10 7 4
TOTAL LLAMADAS 82 113 80 82 76 50 72
% PRODUCCION 91% 121% 114% 91% 83% 100% 140%
% CITADOS 41% 56% 107% 36% 48% 40% 124%
REGISTRO AL 100% SI SI SI SI SI SI SI
PRODUCCION JUDITH 111%
PRODUCCION MILAGROS 117%
PRODUCCION NIEVES 113%
PRODUCCION NINA 106%
PRODUCCION VIVIANA 93%
CITADOS JUDITH 69%
CITADOS MILAGROS 65%
CITADOS NIEVES 66%
CITADOS NINA 83%
CITADOS VIVIANA 64%

PRODUCCION GENERAL 90/100


NUMERADOR : NUMERO DE PCTES ASIGNADOS

DENOMINADOR : NUMERO DE PCTES PROYECTADOS


50 90 90 70 90 90 90 90 70 90 90 90 90 70
31 101 97 67 86 96 90 115 116 103 92 64 71 105
V J M N NR V J M N NR V J M N
27-May 29-May 29-May 29-May 29-May 29-May 30-May 30-May 30-May 30-May 30-May 31-May 31-May 31-May
31 101 97 67 86 96 90 115 116 103 92 64 71 105
2 19 20 1 13 8 7 21 4 16 4 9 13 1
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 1 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
1 6 3 0 5 0 6 2 1 4 1 3 5 0
15 54 26 41 33 42 43 38 62 47 46 31 19 86
1 2 8 3 4 7 11 9 7 9 7 4 11 7
0 0 0 0 0 1 0 0 0 0 1 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 1 0 0 0 0 0 0 0 0 1 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 13 0 0 0 0 1 0
0 0 12 1 6 1 0 0 2 6 1 0 5 0
0 2 0 0 0 0 0 1 0 2 0 0 0 0
0 3 1 3 2 0 0 5 8 0 6 3 0 0
10 11 15 16 17 32 16 16 27 9 23 13 11 11
0 0 2 0 1 4 1 1 1 5 2 0 2 0
1 0 0 0 0 0 3 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 2 5 0 4 0 1 6 0 2 1 0 2 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 1 0 3 0 0 0 0 0
1 2 4 2 1 0 1 3 1 3 0 0 2 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 55 46 39
0 0 0 0 0 0 0 0 0 0 0 1 4 9
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 16 18 10
0 0 0 0 0 0 0 0 0 0 0 3 2 0
0 0 0 0 0 0 0 0 0 0 0 0 1 0
0 0 0 0 0 0 0 0 0 0 0 1 0 0
0 0 0 0 0 0 0 0 0 0 0 32 21 19
0 0 0 0 0 0 0 0 0 0 0 2 0 1
0 0 0 0 0 0 0 0 0 0 0 0 0 0
1 1 3 7 3 5 3 3 4 2 0 0 1 1

17 57 37 51 40 54 57 50 73 58 53 54 51 104
12 34 55 18 41 46 26 58 37 40 32 59 60 41
3 11 8 5 8 1 10 10 10 7 7 6 7 0
32 102 100 74 89 101 93 118 120 105 92 119 118 145
62% 112% 108% 96% 96% 107% 100% 128% 166% 114% 102% 71% 79% 150%
34% 63% 41% 73% 44% 60% 63% 56% 104% 64% 59% 60% 57% 149%
SI SI SI SI SI SI SI SI SI SI SI SI SI SI
90 90 90 90 70 90 90 90 90 90 70 90 52 50 50
90 10 102 113 54 100 85 109 119 114 66 110 52 67 44
NR V J M N NR V J M NR N V AC J N
31-May 31-May 1-Jun 1-Jun 1-Jun 1-Jun 1-Jun 2-Jun 2-Jun 2-Jun 2-Jun 2-Jun 2-Jun 3-Jun 3-Jun
90 10 102 113 54 100 85 109 119 114 66 110 52 67 44
8 1 15 17 0 10 2 6 19 12 1 6 0 7 1
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 2 0 0 0 3 0 1 0 0 0
0 0 0 0 0 0 0 0 0 0 0 1 0 0 0
3 4 4 4 0 6 4 7 7 1 3 6 0 5 1
41 2 49 26 43 53 38 60 47 51 31 57 39 25 32
9 1 8 18 3 4 13 13 12 5 9 6 13 5 4
0 0 0 0 0 0 0 0 0 0 1 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 1 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
6 0 0 14 0 5 0 0 9 7 0 5 0 0 0
0 0 1 0 0 0 0 0 2 0 0 0 0 0 0
1 0 0 0 0 1 0 1 1 0 0 0 0 14 0
13 1 19 25 7 8 20 17 15 20 17 20 0 0 5
6 0 1 1 0 8 2 2 0 10 1 2 0 2 0
0 0 1 1 1 0 1 0 1 0 0 5 0 2 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
3 0 1 5 0 3 0 1 1 3 0 0 0 1 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 1 0 0 0 0 0 0 0 0 0 0 2 0
0 1 2 2 0 0 4 2 5 2 3 1 0 4 1
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
46 36 0 0 0 0 0 22 11 11 0 9 0 2 0
4 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
15 14 0 0 0 0 0 15 10 8 0 9 0 2 0
5 6 0 0 0 0 0 7 1 3 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
1 0 0 0 0 0 0 0 0 0 0 0 0 0 0
21 15 0 0 0 0 0 0 0 0 0 0 0 0 0
0 1 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
1 1 1 8 0 6 5 2 0 2 3 12 0 5 0

71 24 58 52 46 63 56 97 70 69 43 84 52 37 36
62 18 38 62 7 34 25 26 46 52 20 33 0 12 6
4 5 7 7 1 9 9 10 14 6 6 14 0 25 2
137 47 103 121 54 106 90 133 130 127 69 131 52 74 44
100% 11% 113% 126% 77% 111% 94% 121% 132% 127% 94% 122% 100% 134% 88%
79% 27% 64% 58% 66% 70% 62% 108% 78% 77% 61% 93% 100% 74% 72%
SI SI SI SI SI SI SI SI SI SI SI SI SI SI SI
90 100 90 70 90 90 90 90 70 90 90 90 90 65
86 121 101 52 99 100 107 101 44 93 129 108 103 34
J M NR N V J M NR N V J M NR N
5-Jun 5-Jun 5-Jun 5-Jun 5-Jun 6-Jun 6-Jun 6-Jun 6-Jun 6-Jun 7-Jun 7-Jun 7-Jun 7-Jun
86 121 101 52 99 100 107 101 44 93 129 108 103 34
9 19 15 1 5 8 19 15 0 5 12 11 10 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
1 0 4 8 0 0 2 0 7 0 6 2 3 9
0 0 1 1 1 0 0 0 2 1 2 0 0 0
5 10 6 0 4 3 1 4 2 2 8 8 6 0
43 27 33 32 40 57 26 38 11 43 64 39 47 16
5 10 8 5 14 5 16 11 9 12 8 19 10 1
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 1 0 0 0 1 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 5 7 0 1 1 9 9 0 0 0 3 7 2
0 1 2 0 0 0 2 0 0 0 0 1 0 0
1 2 0 0 0 0 1 1 0 1 1 2 2 0
16 31 11 5 26 23 21 16 10 23 24 15 9 5
0 3 9 0 4 0 2 7 2 0 1 2 3 0
1 1 0 0 2 3 0 0 0 2 1 1 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 4 4 0 0 0 7 0 0 0 2 2 5 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 3 0 0 0 1
5 8 1 0 1 0 1 0 0 1 0 3 1 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
1 0 0 1 0 6 0 0 0 0 21 1 1 2
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 3 0 0 1
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 1 0 0 0 0 0 0 17 1 1 0
1 0 0 0 0 6 0 0 0 0 1 0 0 1
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0
2 2 4 0 2 3 3 7 3 11 6 2 5 3

51 39 45 38 56 71 45 56 23 66 96 61 63 21
25 63 48 6 37 32 60 47 13 31 39 34 34 8
13 21 12 9 8 6 5 5 11 7 21 16 12 10
89 123 105 53 101 109 110 108 47 104 156 111 109 39
96% 121% 112% 74% 110% 111% 119% 112% 63% 103% 143% 120% 114% 52%
57% 39% 50% 54% 62% 79% 50% 62% 33% 73% 107% 68% 70% 32%
SI SI SI SI SI SI SI SI SI SI SI SI SI SI
90 90 90 70 90 90 90 90 70 90 50 50 90
96 100 120 78 92 86 105 103 66 94 107 32 68
V J M N V J M NR N V N V J
7-Jun 8-Jun 8-Jun 8-Jun 8-Jun 9-Jun 9-Jun 9-Jun 9-Jun 9-Jun 10-Jun 10-Jun 12-Jun
96 100 120 78 92 86 105 103 66 94 107 32 68
4 6 11 2 2 10 9 7 4 1 11 0 5
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 2 7 1 0 1 5 2 2 5 2 1
0 0 0 3 0 0 1 0 0 0 0 0 0
3 3 8 1 3 4 0 15 4 3 1 1 5
51 55 64 47 57 40 50 44 37 44 63 17 30
15 9 8 3 6 6 19 2 6 9 7 5 8
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
1 1 0 0 1 0 0 0 0 0 1 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 1 0 0 0 0 0 0 0 0 0 0 0
0 2 7 0 2 0 5 6 0 1 1 2 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 2 0 0 0 1 2 0 0 0 0 0 0
19 12 16 10 10 22 14 13 12 29 13 5 11
1 2 0 5 2 2 1 3 1 1 5 0 1
0 1 0 0 0 0 0 3 0 1 0 0 2
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 1 0 0 1 0 4 0 1 0 0 2
0 0 0 0 0 0 0 0 0 0 0 0 0
0 1 1 0 6 0 1 0 0 0 0 0 0
2 5 2 0 2 0 2 1 0 2 0 0 3
0 0 0 0 0 0 0 0 0 0 0 0 0
0 1 8 0 7 0 0 0 8 0 0 5 49
0 0 0 0 0 0 0 0 0 0 0 1 0
0 0 5 0 0 0 0 0 0 0 0 0 4
0 0 1 0 1 0 0 0 0 0 0 0 0
0 1 2 0 5 0 0 0 7 0 0 1 33
0 0 0 0 1 0 0 0 1 0 0 0 12
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 3 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
6 7 9 5 14 3 6 14 0 6 2 2 2

72 72 83 55 83 49 75 60 51 59 72 25 85
25 25 36 17 23 35 30 33 17 33 31 11 19
5 11 18 11 7 5 6 24 6 8 6 3 15
102 108 137 83 113 89 111 117 74 100 109 39 119
107% 111% 133% 111% 102% 96% 117% 114% 94% 104% 214% 64% 76%
80% 80% 92% 79% 92% 54% 83% 67% 73% 66% 144% 50% 94%
SI SI SI SI SI SI SI SI SI SI SI SI SI
90 90 70 90 52 90 90 90 70 90 100 100 100
118 124 107 71 52 79 106 121 58 101 102 80 103
M NR N V AC J M NR N V J M NR
12-Jun 12-Jun 12-Jun 12-Jun 12-Jun 13-Jun 13-Jun 13-Jun 13-Jun 13-Jun 14-Jun 14-Jun 14-Jun
118 124 107 71 52 79 106 121 58 101 102 80 103
12 16 0 3 0 9 10 13 1 10 10 16 11
0 0 0 0 0 0 0 0 0 0 0 0 0
1 2 2 0 2 0 3 3 0 0 1 0 3
1 0 0 0 0 0 0 0 0 0 0 0 0
6 4 0 3 0 6 14 11 5 5 11 3 6
47 53 85 42 44 37 42 53 28 48 54 22 46
19 9 14 4 6 6 15 7 4 7 4 11 8
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 1 0 0 1 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
5 7 4 0 0 3 5 6 0 0 1 5 7
0 2 0 0 0 0 0 2 0 0 0 0 3
1 3 0 0 0 0 0 0 0 0 0 1 1
15 13 1 14 0 12 10 10 18 18 13 14 8
2 6 0 1 0 0 1 4 1 4 1 3 4
0 0 0 1 0 1 0 3 0 2 1 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
7 4 0 0 0 1 4 6 0 0 1 2 4
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 1 1 0 2 0 0 0 1 0 0 0
2 5 0 2 0 2 1 3 1 5 5 3 2
0 0 0 0 0 0 0 0 0 0 0 0 0
55 30 13 27 0 0 0 0 1 0 1 0 0
0 2 0 1 0 0 0 0 1 0 0 0 0
1 0 4 2 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
38 24 7 11 0 0 0 0 0 0 0 0 0
16 4 1 5 0 0 0 0 0 0 1 0 0
0 0 1 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 8 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
2 6 5 5 0 6 2 5 4 8 1 3 7

122 96 112 67 50 49 59 65 36 63 60 36 61
41 50 7 28 0 27 31 41 21 34 26 40 37
12 14 6 8 2 9 18 20 6 12 18 7 12
175 160 125 103 52 85 108 126 63 109 104 83 110
131% 138% 153% 79% 100% 88% 118% 134% 83% 112% 102% 80% 103%
136% 107% 160% 74% 96% 54% 66% 72% 51% 70% 60% 36% 61%
SI SI SI SI SI SI SI SI SI SI SI SI SI
70 100 100 100 100 70 100 100 100 100 70 100 60
26 99 45 71 43 64 50 101 100 101 64 96 67
N V J M NR N V J M NR N V M
14-Jun 14-Jun 15-Jun 15-Jun 15-Jun 15-Jun 15-Jun 16-Jun 16-Jun 16-Jun 16-Jun 16-Jun 17-Jun
26 99 45 71 43 64 50 101 100 101 64 96 67
0 3 3 10 6 5 2 9 14 16 8 1 9
0 1 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 1 0 0 2 2 5 1 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 1 3 7 5 3 3 8 8 12 5 3 8
13 52 19 18 7 21 19 44 31 31 22 49 17
3 13 4 7 3 2 7 7 8 11 9 16 15
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
1 2 4 5 2 3 0 0 6 5 4 3 2
0 1 0 0 1 0 0 0 0 2 1 0 0
0 0 0 0 1 0 0 0 0 0 0 0 0
7 14 10 18 8 23 14 19 16 9 7 19 9
0 2 0 0 5 2 3 0 4 6 1 1 0
1 2 1 0 1 0 1 1 0 0 0 1 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 4 0 2 2 0 0 1 5 2 1 0 1
0 0 0 0 0 0 0 0 0 0 0 0 0
1 0 0 0 0 2 1 7 4 0 1 2 3
0 4 1 4 1 3 0 3 2 2 4 1 3
0 0 0 0 0 0 0 0 0 0 0 0 0
0 1 0 0 0 0 0 2 0 0 1 3 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 1 0 0 0 0 0 0 0 0 1 3 0
0 0 0 0 0 0 0 2 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
2 4 7 3 3 11 7 8 7 7 6 9 11

18 70 30 28 13 34 33 61 46 49 38 77 43
9 26 17 35 24 35 20 36 49 40 23 26 24
1 8 5 11 9 6 4 14 12 19 10 5 11
28 104 52 74 46 75 57 111 107 108 71 108 78
37% 99% 45% 71% 43% 91% 50% 101% 100% 101% 91% 96% 112%
26% 70% 30% 28% 13% 49% 33% 61% 46% 49% 54% 77% 72%
SI SI SI SI SI SI SI SI SI SI SI SI SI
60 100 100 100 100 100 100 100 100 100 180 205 110
56 67 55 69 101 90 65 98 159 101 0 0 0
N J M N V J M NR N V J M NR
17-Jun 19-Jun 19-Jun 19-Jun 19-Jun 20-Jun 20-Jun 20-Jun 20-Jun 20-Jun 21-Jun 21-Jun 21-Jun
56 67 55 69 101 90 65 98 159 101 0 0 0
3 9 6 15 1 9 19 1 1 2 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 1 1 0 3 8 0 1 9 1 0 0 0
0 0 0 0 0 0 0 0 2 1 0 0 0
7 3 8 2 7 5 1 20 11 10 0 0 0
13 18 15 17 48 34 18 49 67 39 0 0 0
5 2 5 5 11 7 4 3 16 7 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
3 6 6 4 6 3 1 5 6 7 0 0 0
0 0 0 0 0 0 0 1 0 0 0 0 0
0 0 0 3 0 0 0 0 0 0 0 0 0
18 14 9 11 16 12 19 3 31 14 0 0 0
0 2 0 1 3 2 0 8 0 5 0 0 0
2 1 1 0 2 0 0 1 3 1 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 1 1 0 0 1 1 4 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 4 3 6 1 5 1 0 9 4 0 0 0
5 6 0 5 3 4 1 2 4 10 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 51 0 5 72 0 0 2 3 180 205 110
0 0 5 0 0 0 0 0 0 0 4 11 5
0 0 19 0 0 38 0 0 1 0 12 57 22
0 0 1 0 0 9 0 0 0 0 4 23 9
0 0 10 0 4 12 0 0 1 3 68 32 52
0 0 2 0 0 2 0 0 0 0 23 7 10
0 0 7 0 1 10 0 0 0 0 11 11 4
0 0 0 0 0 0 0 0 0 0 0 0 1
0 0 6 0 0 0 0 0 0 0 49 62 7
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 1 0 0 1 0 0 0 0 9 2 0
6 13 9 17 12 11 0 16 22 19 0 0 1

24 33 41 39 75 66 22 68 106 68 91 39 63
24 36 44 37 28 43 41 22 47 32 73 86 17
14 11 30 10 15 64 2 24 30 23 16 80 31
62 80 115 86 118 173 65 114 183 123 180 205 111
93% 67% 55% 69% 101% 90% 65% 98% 159% 101% 0% 0% 0%
40% 33% 41% 39% 75% 66% 22% 68% 106% 68% 51% 19% 57%
SI SI SI SI SI SI SI SI SI SI SI SI SI
70 70 120 139 142 64 131 69 87 77 132 11 3
45 32 0 0 0 0 0 0 77 0 0 0 0
N V J M NR N V J M NR N V J
21-Jun 21-Jun 22-Jun 22-Jun 22-Jun 22-Jun 22-Jun 24-Jun 24-Jun 24-Jun 24-Jun 24-Jun 25-Jun
45 32 0 0 0 0 0 0 0 0 0 0 0
2 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
1 8 0 0 0 0 0 0 0 0 0 0 0
23 6 0 0 0 0 0 0 0 0 0 0 0
1 1 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
5 1 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
11 5 0 0 0 0 0 0 0 0 0 0 0
1 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
1 3 0 0 0 0 0 0 0 0 0 0 0
0 8 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0
43 71 120 139 142 64 131 69 87 77 132 112 3
0 3 17 0 13 9 3 37 39 4 7 7 0
13 12 6 4 32 0 11 6 0 0 0 0 1
2 4 2 3 4 1 1 3 0 0 0 0 0
20 33 34 51 50 17 49 12 15 20 32 16 0
4 8 11 17 8 2 5 5 9 3 19 7 1
4 5 4 23 16 12 15 2 12 20 17 9 1
0 0 0 0 0 0 0 0 2 0 1 0 0
0 0 45 36 16 16 45 1 0 29 42 71 0
0 0 0 0 0 0 0 0 0 0 0 0 0
0 6 1 5 3 7 2 3 10 1 14 2 0
8 9 0 0 0 0 0 0 0 0 0 0 0

56 57 45 68 58 19 54 17 24 23 51 23 1
24 23 67 64 48 44 65 43 63 54 81 89 1
16 32 8 7 36 1 12 9 0 0 0 0 1
96 112 120 139 142 64 131 69 87 77 132 112 3
64% 46% 0% 0% 0% 0% 0% 0% 89% 0% 0% 0% 0%
80% 81% 38% 49% 41% 30% 41% 25% 28% 30% 39% 209% 33%
SI SI SI SI SI SI SI SI SI SI SI SI SI
2 88 68 2 8529 8529
0 0 0 0 8529 87.04 PROM PCTE CONTAC/DIA 8529
M NR N V 0
25-Jun 25-Jun 25-Jun 25-Jun
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
2 88 68 2 2500
0 39 3 0
0 0 0 0
0 0 0 0
0 15 12 0
2 4 5 1
0 13 9 1
0 3 1 0
0 7 38 0
0 0 0 0
0 7 0 0
0 0 0 0 498

2 19 17 1 6013 55% 6.4 38483.2


0 69 51 1 3611 33% 2.43 8786.767
0 0 0 0 1263 12% 1 1263
2 88 68 2 10887 100% 48533
0% 0% 0% 0% 107% 808.8828
100% 22% 25% 50% 72% 4.212931
SI SI SI SI
PACIENTES ASIGNADOS 0 0 0
PACIENTES CONTACTADOS
PACIENTES POR CONTACTAR

0
0

TIEMPO POR DIA/EJECUTIVA


PROMEDIO AGENDAMIENTO MEDICO VIRTUAL PRM MIN
LLAMADA EFECTIVA 6.40 56% 56
LLAMADA NO EFECTIVA (NO RESPONDE / AGENDARA CITA) 2.43 30% 30
VALIDACION DE CITA 1.07 14% 14
INCIDENCIA EN OVERBOOKING 0.75 16% 16

TIEMPO POR PCTE / MIN


TIEMPO POR PCTE / MIN
TIEMPO POR PCTE / MIN
TOTAL TIEMPO PCTES ASINAGDOS
HORAS REQUERIDAS PCTES ASIGNADOS
EJECUTIVAS REQUERIDAS
0 0

358.4
73
14.93333333
12
458.3333333
7.638888889
ITEMS DE CONTROL META
PRODUCCION CALL CITAS >=90%
LIDER CALL CITAS CONTACTADOS CALL CITAS 100%
LLAMADAS EFECTIVAS >=60
LLAMADAS NO EFECTIVAS <=30
CALL CITAS
Jan-23
PCTE ASIGNADOS 8170
PROM INGRESO MENSUAL 600
DERIVADO DOM 70
PCTE PEM 21

NINA LEON 2042


JUDITH QUISPE 2042
ELBA CASTRILLO 2043
SUYIM VARGAS 2043

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