Wikipedia:Wikipedia Signpost/2018-04-26/In focus: Difference between revisions

Three quarters of the participants reported being involved in an incident reported on AN/I in the last twelve months before the survey took place, while just as many said they were unsatisfied with the way reports are handled on AN/I. These do not necessarily have to be the same people - the survey was anonymous - but still, that's not a very good quota. There was also general consensus among answers that the AN/I process breaks down with increasing case complexity. However, while more than six in ten partixipants said they were "sometimes" or "frequently" dissatisfied with the outcome of AN/I cases, nearly as many (50,7%) reported they "agreed" or "strongly agreed" with the the general process of AN/I reports.

 

 

A specific problem raised by several answers is the discrepancy in the handling of new and old users - which is especially interesting considering the high self-reported experience of the participants. "Rarely is the discussion unbiased in these cases [...] where one of the users is new and the other one is a 'old hat' with plenty of friends", one Editor writes. This bias of Wikipedia meta structures towards more experienced users - even in cases where that experience should not generally matter, such as in AN/I decisions that should be made according to Wikipedia policy - has already been reported on [[Wikipedia:Wikipedia Signpost/2013-12-04/Recent research#Briefly|in other circumstances]].

Another issue that could potentially further this clique-building was a perceived lack of admins actually active on the noticeboard - one participant reports seeing "the same old faces time after time". Participants speculated this may be associated with the sometimes extreme complexity and long history of cases discussed on AN/I (OSHWAH?), as well as the "thanklessness of both the Admin's and the involved editor's role". Finally, almost half of the participants said that discussions on AN/I are "almost never" or "rarely" focused and neutral.

 

 

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