Prior literature on organizational resilience has been predominantly rooted in the perspective of... more Prior literature on organizational resilience has been predominantly rooted in the perspective of “bouncing back,” in which scholars across different disciplines have explored resilience resources and capabilities in isolation. However, when faced with persistent threats, bringing a system back to its prior equilibrium can make it more vulnerable as each successive threat possibly weakens the efficiency of the resilience mechanisms identified concerning a previous threat. This insight provides an overview of the state-of-the-art research on organizational resilience and suggests that resilience in organizations demonstrates a Permeating Boundaryless Capability (PBC), enabling organizations to reflect, re-energize and re-organize multiple response paths across space and time from micro to macro levels. Furthermore, this insight argues that Complexity Theory, as the emerging paradigm, offers an alternative view for understanding complex causes and interactions that contribute to organ...
Much research on organizational resilience has focused on the intraorganizational capacity that e... more Much research on organizational resilience has focused on the intraorganizational capacity that enables positive adjustment to disruption. Yet, when seen as open systems, organizations are highly interdependent and interconnected with many other actors. This raises the question of how interorganizational relationships (IORs) affect organizational resilience. We explore this using a novel inductive two‐stage approach incorporating fuzzy cognitive mapping to identify the relational determinants of organizational resilience in the context of Chinese business service firms. Using this technique reveals five relational dimensions, which we label relational competence, innovative assimilation, integrative trustworthiness, identity constraints, and asymmetry. The analysis also shows how these interrelate to either positively or negatively affect organizational resilience. This is a new way of understanding organizational resilience and shows how it is determined by a complex interplay betw...
International Journal of Entrepreneurial Behavior & Research
PurposeSocial entrepreneurship (SE) is a complex phenomenon designed to resolve numerous societal... more PurposeSocial entrepreneurship (SE) is a complex phenomenon designed to resolve numerous societal challenges while remaining economically viable. However, how social entrepreneurs in developing countries have deployed digital technologies to address communal challenges during the Covid-19 crisis is largely undocumented. This research examines social entrepreneurs' adoption of digital technologies, the multi-level organisational conditions, and associated innovative outcomes of engaging digital technologies.Design/methodology/approachBased on the organisational resilience theoretical framework, this research employs a qualitative methodology, comprising 38 semi-structured interviews with Nigerian SE firms, to investigate social entrepreneurs' engagement with digital technologies.FindingsThe study’s findings reveal 19 pathways through which digital technologies enabled organisational resilience outcomes by Nigerian SE firms during the Covid-19 pandemic. This allows the authors...
Platform for deploying web-based privacy-preserving data surveys using secure multi-party computa... more Platform for deploying web-based privacy-preserving data surveys using secure multi-party computation (MPC).
Platform for deploying web-based privacy-preserving data surveys using secure multi-party computa... more Platform for deploying web-based privacy-preserving data surveys using secure multi-party computation (MPC).
Drawing on the Diffusion of Innovation Theory, this study explores how emerging digital communica... more Drawing on the Diffusion of Innovation Theory, this study explores how emerging digital communication technologies (EDCT) affected SMEs' resilience during the COVID-19 pandemic. We employed an inductive and qualitative approach to investigate 42 SME operators in a weak institutional developing country-Nigeria. Our findings show that EDCT played a critical role in activating SMEs' resilience during the crisis through four drivers: facilitating connections and bonding with staff, clients, and suppliers; enabling collaborations; activating process diversification; and enhancing supply chain flexibility. Furthermore, we highlight the distinct ability of Nigerian SMEs to buffer themselves against misinformation arising from the use of EDCT. This study sheds light on an EDCT Diffusion Model for resilience. Keywords Emerging digital communication technologies • Diffusion of innovation • Disruptions • COVID-19 • Nigeria • Weak institutional environment B Franklin Nakpodia
We review the concept of organisational resilience from the perspective of a consultant-client re... more We review the concept of organisational resilience from the perspective of a consultant-client relationship. Specifically, we argue that the issue of a client’s resilience in the face of performance-diminishing disruptions needs to be a central theme of any consultant-client relationship. Management consultants have a responsibility to clients to support their resilience capabilities regardless of whether a given assignment explicitly uses the language of resilience. However, our literature review suggests this is a formidable challenge, particularly with larger and more complex client organisations. Understanding the client’s resilience landscape involves learning about the effectiveness of prior responses to disruptions at individual, organizational, and network levels. Advising the client on how to improve their resilience capabilities requires the consultant to think very carefully about the overall type of resilience needed, the reasons behind this stance, the level of implemen...
This perspective article highlights some major implications of the recent pandemic (Covid-19) on ... more This perspective article highlights some major implications of the recent pandemic (Covid-19) on global value chains (GVCs) and how the pandemic can accelerate the adoption of digital and Industry 4.0 technologies in GVCs, with attention paid to multinational enterprises and small-medium enterprises. Particularly, it discusses the potential value of digital technologies in enhancing GVC resilience for better mitigation of disruptions caused by future global shocks. It also proposes useful avenues for future policy considerations to support and direct deployment of digital technologies across key stakeholders in GVCs.
Prior literature on organizational resilience has been predominantly rooted in the perspective of... more Prior literature on organizational resilience has been predominantly rooted in the perspective of “bouncing back,” in which scholars across different disciplines have explored resilience resources and capabilities in isolation. However, when faced with persistent threats, bringing a system back to its prior equilibrium can make it more vulnerable as each successive threat possibly weakens the efficiency of the resilience mechanisms identified concerning a previous threat. This insight provides an overview of the state-of-the-art research on organizational resilience and suggests that resilience in organizations demonstrates a Permeating Boundaryless Capability (PBC), enabling organizations to reflect, re-energize and re-organize multiple response paths across space and time from micro to macro levels. Furthermore, this insight argues that Complexity Theory, as the emerging paradigm, offers an alternative view for understanding complex causes and interactions that contribute to organ...
Much research on organizational resilience has focused on the intraorganizational capacity that e... more Much research on organizational resilience has focused on the intraorganizational capacity that enables positive adjustment to disruption. Yet, when seen as open systems, organizations are highly interdependent and interconnected with many other actors. This raises the question of how interorganizational relationships (IORs) affect organizational resilience. We explore this using a novel inductive two‐stage approach incorporating fuzzy cognitive mapping to identify the relational determinants of organizational resilience in the context of Chinese business service firms. Using this technique reveals five relational dimensions, which we label relational competence, innovative assimilation, integrative trustworthiness, identity constraints, and asymmetry. The analysis also shows how these interrelate to either positively or negatively affect organizational resilience. This is a new way of understanding organizational resilience and shows how it is determined by a complex interplay betw...
International Journal of Entrepreneurial Behavior & Research
PurposeSocial entrepreneurship (SE) is a complex phenomenon designed to resolve numerous societal... more PurposeSocial entrepreneurship (SE) is a complex phenomenon designed to resolve numerous societal challenges while remaining economically viable. However, how social entrepreneurs in developing countries have deployed digital technologies to address communal challenges during the Covid-19 crisis is largely undocumented. This research examines social entrepreneurs' adoption of digital technologies, the multi-level organisational conditions, and associated innovative outcomes of engaging digital technologies.Design/methodology/approachBased on the organisational resilience theoretical framework, this research employs a qualitative methodology, comprising 38 semi-structured interviews with Nigerian SE firms, to investigate social entrepreneurs' engagement with digital technologies.FindingsThe study’s findings reveal 19 pathways through which digital technologies enabled organisational resilience outcomes by Nigerian SE firms during the Covid-19 pandemic. This allows the authors...
Platform for deploying web-based privacy-preserving data surveys using secure multi-party computa... more Platform for deploying web-based privacy-preserving data surveys using secure multi-party computation (MPC).
Platform for deploying web-based privacy-preserving data surveys using secure multi-party computa... more Platform for deploying web-based privacy-preserving data surveys using secure multi-party computation (MPC).
Drawing on the Diffusion of Innovation Theory, this study explores how emerging digital communica... more Drawing on the Diffusion of Innovation Theory, this study explores how emerging digital communication technologies (EDCT) affected SMEs' resilience during the COVID-19 pandemic. We employed an inductive and qualitative approach to investigate 42 SME operators in a weak institutional developing country-Nigeria. Our findings show that EDCT played a critical role in activating SMEs' resilience during the crisis through four drivers: facilitating connections and bonding with staff, clients, and suppliers; enabling collaborations; activating process diversification; and enhancing supply chain flexibility. Furthermore, we highlight the distinct ability of Nigerian SMEs to buffer themselves against misinformation arising from the use of EDCT. This study sheds light on an EDCT Diffusion Model for resilience. Keywords Emerging digital communication technologies • Diffusion of innovation • Disruptions • COVID-19 • Nigeria • Weak institutional environment B Franklin Nakpodia
We review the concept of organisational resilience from the perspective of a consultant-client re... more We review the concept of organisational resilience from the perspective of a consultant-client relationship. Specifically, we argue that the issue of a client’s resilience in the face of performance-diminishing disruptions needs to be a central theme of any consultant-client relationship. Management consultants have a responsibility to clients to support their resilience capabilities regardless of whether a given assignment explicitly uses the language of resilience. However, our literature review suggests this is a formidable challenge, particularly with larger and more complex client organisations. Understanding the client’s resilience landscape involves learning about the effectiveness of prior responses to disruptions at individual, organizational, and network levels. Advising the client on how to improve their resilience capabilities requires the consultant to think very carefully about the overall type of resilience needed, the reasons behind this stance, the level of implemen...
This perspective article highlights some major implications of the recent pandemic (Covid-19) on ... more This perspective article highlights some major implications of the recent pandemic (Covid-19) on global value chains (GVCs) and how the pandemic can accelerate the adoption of digital and Industry 4.0 technologies in GVCs, with attention paid to multinational enterprises and small-medium enterprises. Particularly, it discusses the potential value of digital technologies in enhancing GVC resilience for better mitigation of disruptions caused by future global shocks. It also proposes useful avenues for future policy considerations to support and direct deployment of digital technologies across key stakeholders in GVCs.
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Papers by Jacqueline You