Abstract
The purpose of this study is to identify dimensions of trust between family members in ... more Abstract
The purpose of this study is to identify dimensions of trust between family members in family-owned SMEs and long-term non-family employees who have been working in the enterprise with at least two generations. The data of the study were collected through interviews with the second generation members actively working in ten family businesses that operate in different sectors. The thematic analysis of the interview notes revealed that the dimensions of trust of family members in non-family employees included competence, identification and personal trustworthiness. Competence of the non-family employees means that they possess the practical skills to tackle various issues related to the family and enterprise. Identification of the long-term employees with the enterprise refers to the content that can be explained with the protection of the interests of the family and enterprise, self-commitment, and adaptation to the values. This is interpreted as psychological ownership. Trustworthiness, on the other hand, points to the ethical conduct such as truthfulness and contentedness. These findings show that trust in the non-family employees who have been working in family-owned SMEs has a specific context. Suggesting some implications for future studies, the findings also contain evidence demonstrating that the family business is a strong niche for scholars studying organizational behavior.
Keywords: family business, SMEs, trust, non-family employees, family members, psychological ownership
The main purpose of this study is to identify, evaluate and prioritize the educational service qu... more The main purpose of this study is to identify, evaluate and prioritize the educational service quality factors in public secondary schools by using parents' views. To do this, the author applied Analytic Hierarchy Process method since it offers a systematic approach for multiple criteria decision making. The findings show that individual development is the most important determinant of service quality in public secondary schools, respectively followed by educational development and physical maintenance factors. This might be seen as evidence that parents want their children gain academic and social skills simultaneously.
If you would like to write for this, or any other Emerald publication, then please use our Emeral... more If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information.
This study, evaluates the Analytic Hierarchy Process approach through discussion of its conceptua... more This study, evaluates the Analytic Hierarchy Process approach through discussion of its conceptual framework, analytical process and applications in business in order to contribute to the future studies. In the paper, an illustrative problem is presented, AHP's limitations and implications are examined and a small piece of information is given about Expert Choice Software Program.
If you would like to write for this, or any other Emerald publication, then please use our Emeral... more If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information.
Abstract
The purpose of this study is to identify dimensions of trust between family members in ... more Abstract
The purpose of this study is to identify dimensions of trust between family members in family-owned SMEs and long-term non-family employees who have been working in the enterprise with at least two generations. The data of the study were collected through interviews with the second generation members actively working in ten family businesses that operate in different sectors. The thematic analysis of the interview notes revealed that the dimensions of trust of family members in non-family employees included competence, identification and personal trustworthiness. Competence of the non-family employees means that they possess the practical skills to tackle various issues related to the family and enterprise. Identification of the long-term employees with the enterprise refers to the content that can be explained with the protection of the interests of the family and enterprise, self-commitment, and adaptation to the values. This is interpreted as psychological ownership. Trustworthiness, on the other hand, points to the ethical conduct such as truthfulness and contentedness. These findings show that trust in the non-family employees who have been working in family-owned SMEs has a specific context. Suggesting some implications for future studies, the findings also contain evidence demonstrating that the family business is a strong niche for scholars studying organizational behavior.
Keywords: family business, SMEs, trust, non-family employees, family members, psychological ownership
The main purpose of this study is to identify, evaluate and prioritize the educational service qu... more The main purpose of this study is to identify, evaluate and prioritize the educational service quality factors in public secondary schools by using parents' views. To do this, the author applied Analytic Hierarchy Process method since it offers a systematic approach for multiple criteria decision making. The findings show that individual development is the most important determinant of service quality in public secondary schools, respectively followed by educational development and physical maintenance factors. This might be seen as evidence that parents want their children gain academic and social skills simultaneously.
If you would like to write for this, or any other Emerald publication, then please use our Emeral... more If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information.
This study, evaluates the Analytic Hierarchy Process approach through discussion of its conceptua... more This study, evaluates the Analytic Hierarchy Process approach through discussion of its conceptual framework, analytical process and applications in business in order to contribute to the future studies. In the paper, an illustrative problem is presented, AHP's limitations and implications are examined and a small piece of information is given about Expert Choice Software Program.
If you would like to write for this, or any other Emerald publication, then please use our Emeral... more If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information.
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Papers by Nuray Atsan
The purpose of this study is to identify dimensions of trust between family members in family-owned SMEs and long-term non-family employees who have been working in the enterprise with at least two generations. The data of the study were collected through interviews with the second generation members actively working in ten family businesses that operate in different sectors. The thematic analysis of the interview notes revealed that the dimensions of trust of family members in non-family employees included competence, identification and personal trustworthiness. Competence of the non-family employees means that they possess the practical skills to tackle various issues related to the family and enterprise. Identification of the long-term employees with the enterprise refers to the content that can be explained with the protection of the interests of the family and enterprise, self-commitment, and adaptation to the values. This is interpreted as psychological ownership. Trustworthiness, on the other hand, points to the ethical conduct such as truthfulness and contentedness. These findings show that trust in the non-family employees who have been working in family-owned SMEs has a specific context. Suggesting some implications for future studies, the findings also contain evidence demonstrating that the family business is a strong niche for scholars studying organizational behavior.
Keywords: family business, SMEs, trust, non-family employees, family members, psychological ownership
The purpose of this study is to identify dimensions of trust between family members in family-owned SMEs and long-term non-family employees who have been working in the enterprise with at least two generations. The data of the study were collected through interviews with the second generation members actively working in ten family businesses that operate in different sectors. The thematic analysis of the interview notes revealed that the dimensions of trust of family members in non-family employees included competence, identification and personal trustworthiness. Competence of the non-family employees means that they possess the practical skills to tackle various issues related to the family and enterprise. Identification of the long-term employees with the enterprise refers to the content that can be explained with the protection of the interests of the family and enterprise, self-commitment, and adaptation to the values. This is interpreted as psychological ownership. Trustworthiness, on the other hand, points to the ethical conduct such as truthfulness and contentedness. These findings show that trust in the non-family employees who have been working in family-owned SMEs has a specific context. Suggesting some implications for future studies, the findings also contain evidence demonstrating that the family business is a strong niche for scholars studying organizational behavior.
Keywords: family business, SMEs, trust, non-family employees, family members, psychological ownership